PowerDB licensing is enforced by either a serial number softkey or a hardware key (often called a "dongle") that plugs into a USB port. Without a key PowerDB will run in "reader" mode. This key allows you to easily move a single license between machines installed with PowerDB.

  • If a USB Key is lost, you must provide the associated license serial number for replacement at minimal charge, or you must purchase a new license at full cost.
  • If a USB Key gets broken, return it to our office and we will replace it for $75, plus shipping.
  • If a legacy software key is lost (e.g., due to hard drive failure) there is a $75 replacement fee. The lost license may be replaced with a USB key or a software key.

For assistance with licensing issues email This email address is being protected from spambots. You need JavaScript enabled to view it. or reference the licensing help document PowerDB Pro Licensing Guide.